In this workshop you will learn...
The role of small wins when following up with someone in conversation
How to generate feedback that avoids defensiveness.
How to get people into action without telling them what to do. 
How to help someone create action steps that will be actually be accomplished.
The 4 important aspects of an action step
How to ask questions that help SMARTen up action steps
How to offer suggestions without squelching the other person's creativity or God-given design
How to follow up with someone to increase learning and accountability.
How to review action steps another has made from different angles